第二篇 (common)
Nowadays, email has become one of the most convenient ways to communicate with people for many of us. It is fast , very easy to learn and saves a lot of money and time. Also, its delivery can be easily confirmed immediately. However, due to all the convenience (I don't know, but I thought convenience can not be counted :P), some important matters, such as mail format, proper use of the subject line, focus, and avoiding unnecessary information, are usually neglected by people who wrote the email. In this essay, I will try to point out some of the drawbacks of using email as a form of communication, and show some appropriate formats that can be applied to email when communicating with departments or relevant people. In the original email, we should pay attention to some areas. (or I prefer "Some areas in the email deserve our attention."
First, information about the sender in the first column is incomplete. The sender’s email address should be typed out in detail. Without sender's email address, the recipient will be confused because there are a lot of similar roads in U.S.A. (<---what do you mean by that?) Also, there should be a comma between the printed date and year. It is important for the email to indicate the date and time the sender wrote the email. The title of the recipient should be indicated to show respect for the recipient.
Secondly, the subject of the mail should be clearly stated. Since we have to read lots of emails everyday, we should allow the recipient to easily catch the main idea of the mail and help them avoid junk emails, which usually do not have a clearly stated subject line. For example, a computer company, ASUS, requests the employees to type case number in the subject and put the sender’s email address in the first row of email so that email filter will not fillter it out. This will allow the recipient to receive and recognize the mail right away.
Thirdly, the sender’s email address and title should be printed in the sender’s information (printed in where?). As the contact is being made through the email, it is important to inform the recipient which email address to respond to as most of us have more than one email address.
Fourthly, we should be polite when writing the body part of the mail. For example, replacing “Hi” with “Dear” in the normative of address shows respect for the recipient. We should use proper grammar when writing the body of the mail. For example, the first character of a sentences should be a capital letter; the “checking” in the second paragraph of the body should be corrected to “check”; “if we have any other issue” should be correct to “if we had other issues”; there should be a “have” inserted between will and feedback because a verb is missing in the sentence and finally; try to avoid abbreviations, such as “thks” in the mail body.
However, we should not omit (or I prefer "we should also point out" the good things about this email. For example, the sender mentioned the good news in the very beginning. We are clearly informed that both sides have agreed on the price. The sender has also clearly stated the purpose and used concise sentences, so that the recipient can get to the point right away. For example, based on the deal price, the sender clearly indicated what has been done, what should be done and also the help they need. Also, it is always polite to show appreciation and gratefulness at the end of the mail.
In conclusion, the information of the sender and recipient should be clearly stated at the beginning of the mail. Always check grammar before sending the mail, and try to avoid irrelevant words and abbreviations. Always keep in mind to write your mail clearly, concisely, and straight to the point. |